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FAQs

What is CenturionGuard?
CenturionGuard is a hardware-based drive and data protection solution that helps organizations optimize productivity goals and protect their valuable technology assets. CenturionGuard uses a lock and key protective device that is installed in the computer to enable and disable the drive and data protection.

What is "hard drive and configuration protection"?
Some define it as locking out users by limiting, blocking or taking away access. We give full access to the hard drive. Our definition is protecting everything on the hard drive. A temporary storage space on the hard drive is created where changes or modifications are captured. When the system is rebooted this space is wiped clean providing a fresh system for the next user.

Why should a company or organization use CenturionGuard?
CenturionGuard helps to dramatically improve an organization's valuable resources and prvent many unneccessary headaches. CenturionGuard accomplishes this by write-protecting the hard drive and implementing "Instant Restore" technology to restore the system to its optimum state. With CenturionGuard enabled, a simple reboot restores the computer back to it original configuration.

What types of companies or organizations can benefit from CenturionGuard?
Any organization that has computers can benefit from this product, including educational facilities, corporations, libraries, governmental entities, non-profits, and small businesses.

What is the installation process?
It is easy to install and administer - taking only minutes. Load the software, install the hardware CenturionGuard unit in the box, hook to the lock and key mechanism, install a simple cable and enable the protection. Our new Wizard Installer makes installation simple and standardized.

Will I get updates?
Yes, with the purchase of the maintenance plan you will receive regular updates and downloads via our website. Maintenance includes in-version updates, patches, fixes and toll free telephone, email and web-based technical support.

What operating systems is Centurion Guard compatible with?
Windows 95/98/NT/Me/2000/XP (Please refer to the Known Issues page if you are using Windows Me.)

What are the minimum system requirements?

  • Minimum hardware requirements for Windows and Macintosh OS’s.
  • 16 meg of RAM
  • 500 MB of free hard drive space

Does CenturionGuard protect against viruses?
Yes, CenturionGuard works in conjunction with all anti-virus software and enhances the anti-virus protection. CenturionGuard helps protect against any virus that affects the operating system itself by directing the virus to the temporary storage area and eliminating it upon reboot. It does not protect against viruses that affect your BIOS or CMOS.

Is the BIOS or CMOS protected with CenturionGuard?
No, CenturionGuard protects the operating system. It does not protect the BIOS or CMOS, and it is recommended that you password protect these areas. Note: You need to change your BIOS settings so that the primary boot device is your hard disk drive instead of your floppy, CD-ROM, or any other removable media drive. After making these changes, password protect your BIOS settings.

How do I get my password for CenturionGuard?
CenturionGuard does not have a password. The protection is controlled via a physical lock and key. Please call Technical Support at 1-888-265-6055 for additional information.

What does CenturionGuard do to the system's performance?
CenturionGuard does not mirror or image the entire drive like other software. It simply stores changes to a temporary storage area. As a result, system performance is improved.

Will CenturionGuard work on systems that are networked?
Yes, CenturionGuard will work on machines within a network.

Will CenturionGuard protect against users downloading from the Internet, saving bookmarks, etc.?
No, CenturionGuard does not prevent this. However, it will protect the system from dangerous or harmful downloads. Upon reboot the temporary storage area is wiped clean and any changes are removed.

Can I use an imaging application to upgrade my lab computers with CenturionGuard installed?
Yes, CenturionGuard in conjunction with the Network Controller / License Manager software allows one to utilize imaging solutions such as Drive Image, Ghost, Alteris, Zenworks and others. To use an imaging application:

  1. Simply install the Network Controller / License Manager software.
  2. Create an image.
  3. Distribute your computer images.
FAQs