FAQs
What are DriveShield and MacShield?
DriveShield and MacShield software-based hard drive and configuration protection solutions help organizations optimize productivity goals whether they are educational, technical or operational. Unlike other drive protection offerings, our software’s proven design ensures a higher level of security and stability on many more platforms.
DriveShield is available on most windows platforms including 95/98/NT/Me/2000/XP. MacShield is available specifically for Macintosh OS 8, 9, 10 & above.
What is "hard drive and configuration protection"?
Some define it as locking out users, limiting, blocking or taking away access. We give full access to the hard drive. Our definition of protection is protecting everything on the hard drive. A temporary storage space on the hard drive is created where changes or modifications are captured. When the system is rebooted this space is wiped clean providing a fresh system for the next user.
What makes DriveShield & MacShield so successful? Why should a company or organization use these products?
They help to dramatically improve an organizations valuable resources and prevent many unnecessary headaches. DriveShield and MacShield accomplish this by write-protecting the hard drive and allowing an "Instant Restore" function to the systems optimum state. With DriveShield or MacShield enabled, a simple reboot restores the computer back to its original configuration.
What types of companies or organizations can benefit from DriveShield and MacShield?
Any organization that has computers can benefit from this product, including educational facilities, corporations, libraries, government entities, non-profit organizations, small businesses and home users.
What is the installation process?
It is easy to install and administer - taking only minutes. Load the software, load the installer, and enable the protection. Centurion's new Wizard Installer makes installation simple, familiar and standardized.
Will I get updates?
Yes, with the purchase of the maintenance plan you will receive regular updates and downloads via our website. Maintenance includes in-version updates, patches, fixes and toll free telephone, email and web-based technical support.
What operating systems are DriveShield and MacShield compatible with?
- Windows 95/98/Me/NT/2000/XP
- Macintosh OS 8, 9, 10 & above (Please refer to the Known Issues page if you are using Windows Me.)
What are the minimum system requirements?
- We operate with the minimum hardware requirements for Windows and Macintosh OS’s.
- 16 meg of RAM
- 500 MB of free hard drive space
Do these solutions protect against viruses... someone said they are great at this?
Yes, DriveShield and MacShield work in conjunction with all anti-virus software and enhance the anti-virus protection. DriveShield and MacShield help protect against any virus that affects the operating system by directing the virus to the temporary storage area and eliminating it upon reboot. It does not protect against viruses that affect your BIOS or CMOS.
Is the BIOS or CMOS protected with DriveShield and MacShield?
No, DriveShield and MacShield protect the hard drive. They do not protect the BIOS or CMOS, and it is recommended you password protect these areas. Note: You need to change your BIOS settings so that the primary boot device is your hard disk drive instead of your floppy, CD-ROM, or any other removable media drive. After making these changes, password protect your BIOS settings.
How do I get my password for DriveShield & MacShield?
During installation you create your own unique password. Do not forget your password. There is no master password. Please call Technical Support at 1-888-265-6055 for additional information.
How does DriveShield and MacShield affect the system's performance?
DriveShield and MacShield do not mirror or image the entire drive like other software that takes up a tremendous amount of space. Centurion "Instant Restore" products write changes to a temporary storage area. As a result, system performance is actually improved.
Will DriveShield and MacShield work on systems that are networked?
Yes, they will work on machines within a network.
Will DriveShield or MacShield protect against users downloading from the Internet, saving bookmarks, etc.?
No, they do not prevent this. However, they will protect the system from dangerous or harmful downloads. Upon reboot the temporary storage area is wiped clean and any changes are removed... therefore eliminating the harmful affects of downloads while also removing them to eliminate clutter.
Can I use an imaging application to upgrade my lab computers with DriveShield or MacShield installed?
Yes, DriveShield and MacShield, in conjunction with the Network Controller / License Manager software, allow you to utilize imaging solutions such as Drive Image, Ghost, Alteris, Zenworks and others. To use an imaging application:
- Simply install the Network Controller / License Manager software.
- Create an image.
- Distribute your computer images.
- License the client machines via the Network Controller / License Manager.
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